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Central Retail Digital, Bangkok

Retail,made intelligent.

We are the technology arm of Central Retail Corporation. We design, build and scale e-commerce, data, AI and enterprise technology for every business in the group.

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01

Who we are

One Team One Vision

We turn technology into meaningful value for customers, partners and communities across Central Retail.

Central Retail Digital team members with retail and technology imagery

Central Retail Digital (CRD) is the digital innovation and technology arm of Central Retail Corporation, leading the Group's move to an omnichannel retail-tech organization.

Our teams sit next to CRC's brands. Together we design customer journeys, sharpen operations and build new ways for the business to grow, across every screen, every store and everywhere in between.

Part of
Central Retail Corporation
Mission
Accelerate CRC's Retailligence strategy
Based in
Silom, Bangkok

02

What we do

Four capabilities, one team, built for every business in Central Retail.

  1. E-Commerce

    Online shopping that works end to end for every Central Retail brand: storefronts, secure payments and the whole journey from first search to the doorstep.

    • Storefronts
    • Payments
    • Omnichannel
  2. Digital Marketing

    Digital marketing from strategy to execution, with CRM built around Central Retail customers so every message reaches the right person.

    • Campaigns
    • CRM
    • Customer experience
    • Digital Signage
  3. Data and Analytics

    Unified data platforms, real-time dashboards and analytics that turn enterprise data into clear decisions for every business unit.

    • Data platforms
    • Dashboards
    • Analytics
  4. AI and Innovation

    Practical AI, automation and new technology that make work faster for our teams and shopping better for our customers.

    • Applied AI
    • Automation
    • Research
    • VoiceBot